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You manage your plan in Settings > Plans & Billing. Only the workspace owner can make billing changes.
Current Plan card in Plans and Billing

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Upgrade or change plan

1

Open billing

Go to Settings > Plans & Billing. The Current Plan card shows your plan as Active or Canceling.
2

Pick a plan

Click Upgrade or Change plan. Use the Monthly and Yearly toggle to choose a billing period.
3

Confirm

Confirm the change. If you pay through Shopify billing, approve the charge on Shopify’s screen.
Upgrades are prorated. You see the amount Due today before you confirm.

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Update your card and get invoices

If you pay by card, click Manage billing to open the billing portal. There you can update your card and see invoices. Each invoice has View invoice and Download PDF.

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Downgrade or cancel

When you downgrade or cancel, your plan stays active until the end of the billing period. Then it moves to the new plan, or to Free if you canceled. Canceling asks you for a reason. Card accounts may see a retention offer.

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Fix a failed payment

If a payment fails, a window says Your payment didn’t go through. It blocks the app until you choose one:
  • Update payment method
  • Switch to Free
Only the workspace owner can upgrade, change plan, cancel or update payment.

Plans

Compare plans and prices.

Credits

Monthly credits and packs.

Workspaces

Owners and members.